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Access to any of our apps is entirely at your own risk. We will aim to maintain a functioning service with at least 99% up time. More detailed terms are under construction.
You must only use these apps for their intended purpose. Abuse of our apps in anyway will lead to a termination of your account. No refunds will be issued in the case of misuse.
Introduction
Welcome to EduCoachApps, hosted on educationalcoaching.uk. EduCoachApps provides automated coaching services to schools, academies, and trusts, utilizing consultative chat clients through our website and compatible chat apps such as Telegram, WhatsApp, or SMS messages. These Terms and Conditions govern your use of our service and website, and by accessing or using our service, you agree to be bound by these Terms.
User Eligibility
Our services are targeted at educational institutions such as schools, academies, local authorities, and trusts. By using our services, you represent and warrant that you are authorized to enter into these Terms on behalf of your institution and bind it to these Terms.
Account Creation
To access our services, an account must be created. You are required to provide basic contact information for billing purposes, alongside a phone number, WhatsApp ID, or Telegram ID for operational purposes. You agree to provide accurate and complete information and keep this information up to date.
Subscription and Payment
EduCoachApps operates on a subscription basis. The specific terms of your subscription, including payment terms, fees, and services included, will be identified during the account setup process. Payment details are processed through a secure third-party payment processor. We do not store your payment details on our site.
Data Collection, Privacy, and Data Handling
We collect personal data such as names, addresses, and phone numbers necessary for the operation of our service. In addition to personal data, we also collect anonymized interaction data to improve our services.
Data Storage and Security: All user data is stored on secure servers located in the United Kingdom, ensuring that your information is protected under UK data protection laws. We employ robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Data Processing: Chat data, as part of our service operations, is processed using servers based in the United States. This processing is carried out in compliance with applicable laws and regulations, and under safeguards that ensure the protection of your data. By using our services, you consent to this cross-border transfer and processing of chat data.
Please refer to our Privacy Policy for detailed information on how we collect, use, protect, and share your data.
User Conduct
Users are expected to use EduCoachApps in compliance with all applicable laws, including local laws where the user is located. You are responsible for ensuring that your use of the service is lawful.
Intellectual Property
All content provided through EduCoachApps, including text, graphics, logos, and software, is the property of EduCoachApps or its content suppliers and protected by international copyright and trademark laws.
Dispute Resolution
In the event of a dispute, users are encouraged to contact us through the help pages available on our website. We will make reasonable efforts to resolve any issues through negotiation or mediation.
Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us through the help pages on our website.